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Frequently Asked Questions

 

Q: How can I become a member of the American Library?
A: You have to come to our library with a passport and 10 hryvnyas. Here you will fill out the registration form and obtain a plastic library card. And that’s all.
Q: Do library card expire ?
A: Card do expire and its term is one year. An expired card cannot be used to borrow materials or use any other library services.
Q: How can I renew my library card?
A: You have to bring it and your passport to the library, report any changes in your personal data and pay 10 hryven for the next year long term
Q: May I check out periodicals?
A: No, you may not. Periodicals as well as reference publications and art albums are available only inside the library. If you need to copy some information from these publications, please ask a librarian how to handle it.
Q May I check out videos or DVDs?
A: No, you may not. You may watch the videos inside the library only.
Q: How many books can I check out at one time?
A: You can check out up to four books at a time.
Q: How long can I keep the books?
A: Books may be checked out for two weeks. You may renew each item three times.
Q: How can I renew the loaned books?
A: You may renew items in various ways:
Online: you will need your library card number and Personal Identification Number (PIN). Click here  to do it
By telephone: to renew items by telephone, give a call at: 417 – 31 - 13
In person: at the library location. Patrons should visit the library and bring the books for this.
Q: What are the fines for overdue books?
A: We charge a 50 kopiykas per day fine for each book that becomes overdue. The maximum fine for any item is 20 hryvnyas. The fine must be paid in full before checking out additional books.
Q: What should I do if I happen to lose my library card?
A: Just come to the library, explain the situation and get a new one.
Q: What should I do if I happen to lose a book?
A: You have to come to the Library and explain the situation. You should replace the lost book with the same one or pay the cost of the book.
Q: Does the library have Internet access?
A: Yes, there is a free Internet access at the library. The library members may have one-hour Internet session per day. See The Internet Use Policy for more detailed information.
Q: Are there any books in German or other languages in the library?
A: No, there aren’t any. Most of the library collection is in English. We have only a few books in Ukrainian. These are translations of American books or donations by Ukrainian Americans.
Q: May I work in the reading-room if I am not an American Library member?
A: No, you may not. All services including library items use in the reading-room are provided for the library members only.
   
 
American Library: 8/5 Voloska Str., building 4 #116 Kyiv 04070
Phone: (38 044) 417 31 13
 E-mail: acl@ukma.kiev.ua